The Forge Shopping Centre

Hays Travel

Hays Travel, the UK’s largest independent travel agent, specialises in providing good value, quality holidays alongside excellent customer service.

We’re also a company that cares. Our staff get involved in local community partnership projects on a regular basis and we’ve been awarded the prestigious Investors in People Gold status. One of my proudest achievements is our inclusion in the Sunday Times’ 100 Best Companies to Work For in the UK list.

Fully ABTA and ATOL bonded, we’re able to offer our customers complete financial security, and our independent status means we really can offer impartial advice to find them the perfect holiday. We work with hundreds of suppliers to ensure this.

Well-travelled and trained, our staff pride themselves in providing excellent customer service to every client who trusts us with their holiday arrangements. Our independence means we have access to a wide choice of tour operators and airlines, and we always endeavour to find the perfect holiday for the best possible price. As well as finding people their ideal holiday, we arrange all the extras like car hire, transfers and insurance. There’s a foreign exchange bureau in each of our branches across the north east, where you can pick up commission free currency before you set off on holiday.

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Opening Hours

Monday9.15AM - 5.30PM
Tuesday9.15AM - 5.30PM
Wednesday9.15AM - 5.30PM
Thursday9.15AM - 5.30PM
Friday9.15AM - 5.30PM
Saturday9.15AM - 5PM
Sunday11AM - 4PM