EE brings almost 13 million people in the UK closer in touch with everything that’s important to them. That means people such as family, friends and workmates, and the things that matter to them, like the football score, their favourite music and email.
EE, the UK’s most advanced digital communications company, is the first in Britain to offer superfast 4G mobile services alongside fibre broadband. We run EE, Orange and T-Mobile plans, delivering over 27 million customers the best network and the best service so they trust us with their digital lives.
In fact, EE has Britain’s overall biggest and fastest mobile network. It’s so good that readers of Mobile Choice magazine awarded it best network in the UK.
We are building that best mobile network by investing £1.5bn over three years to rollout superfast 4G mobile services covering 117 towns and cities, and aiming to reach 98% of the UK population by the end of 2014. This builds on our £15 billion investment since 2000 building Britain’s biggest 3G mobile network. Our fixed Fibre Broadband service has now reached 15 million households.
We aim to deliver the UK’s best service, through our websites and customer service apps, over the phone and in-store. We have over 11,000 customer service and retail employees who are trained experts in mobile device operating systems. Every year, our service centres teams have over 86 million conversations with our customers, and more than 40 million customers come through the doors of our more than 600 retail stores. Online, we have over 35 million visits per month to our websites.
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